Terms of Use

These Terms of Use ("Terms") are a legal agreement between you and Private-Eye Digital Forensics, LLC ("Private-Eye," "we," "us," or "our") governing your access to and use of privateeyedigitalforensics.com (the "Site"). If you do not agree to these Terms, please do not use the Site.

1. Informational purpose only

The Site is a marketing and informational resource. Its content is general information about digital forensics and our practice. It is not forensic, technical, or legal advice, and it should not be relied on as a substitute for professional advice about your specific situation.

2. No professional relationship is created

Using the Site, reading its content, or submitting the intake form does not create an examiner-client, consultant-client, attorney-client, or any other professional relationship. We are an investigations company, not a law firm, and nothing on the Site is legal advice. A professional relationship with us begins only when both parties sign a written engagement letter.

3. No guaranteed outcomes

Results in digital forensics depend on the facts, the devices, and the circumstances of each matter. Nothing on the Site is a promise or guarantee of any particular result, recovery, finding, admissibility, or outcome. Descriptions of past work or example scenarios are illustrative and do not predict what will happen in your matter.

4. Licensing and regulation

Private-Eye is licensed by the Texas Department of Public Safety, Private Security Program (license #A31200301). Complaints regarding the license may be directed to the Texas Department of Public Safety, Private Security Program, as stated in the footer of this Site. Certifications referenced on the Site are accurately named and currently held.

5. Lawful use and authorization

We perform recovery and forensic work only on devices, accounts, and data that the client legally owns or is legally authorized to access. By contacting us, you represent that any request you make is lawful and that you have the authority to make it. You are responsible for confirming your legal authority, and we may decline or stop any matter where authorization is unclear.

6. Intake submissions

When you submit information through the Site, you agree that the information is accurate and that you are entitled to share it. Submissions are handled as described in our Privacy Policy. Do not submit passwords, credentials, or highly sensitive files through the form. A submission does not create an engagement and does not obligate us to take your matter.

7. Acceptable use of the Site

You agree not to:

• Use the Site for any unlawful purpose or to request unlawful services.
• Attempt to gain unauthorized access to the Site or its systems.
• Interfere with, disrupt, or overload the Site.
• Scrape, harvest, or copy content except as permitted below.
• Introduce malware or attempt to reverse engineer the Site.
• Infringe our intellectual property or that of others.

8. Intellectual property

The Site and its content, including text, graphics, logos, and the Private-Eye name and eye mark, are owned by Private-Eye or its licensors and are protected by law. We grant you a limited, revocable license to view the Site for personal, non-commercial use. You may not reproduce, distribute, or create derivative works from the content without our written permission.

9. Third-party links

The Site may reference or link to third-party websites and resources. These are provided for convenience and are not endorsements. We are not responsible for third-party content, products, or practices.

10. Disclaimer of warranties

The Site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be accurate, complete, uninterrupted, or error-free.

11. Limitation of liability

To the fullest extent permitted by law, Private-Eye and its owners and personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site. Our total liability for any claim arising out of or related to the Site will not exceed one hundred dollars ($100). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Private-Eye and its personnel from any claims, losses, or expenses, including reasonable attorneys' fees, arising out of your misuse of the Site or your violation of these Terms.

13. Governing law and venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or related to the Site or these Terms will be brought exclusively in the state or federal courts located in Bexar County, Texas, and you consent to the personal jurisdiction of those courts.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the effective date above. Your continued use of the Site after an update means you accept the revised Terms.

15. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will stay in effect. Our failure to enforce any provision is not a waiver of it. These Terms, together with the Privacy Policy, are the entire agreement between you and Private-Eye regarding the Site.

16. Contact us