1. Our commitment
Private-Eye Digital Forensics, LLC is committed to making its website usable for the widest possible audience, regardless of ability or technology. We treat accessibility as an ongoing effort rather than a one-time task, and we work to improve the experience over time.
2. Conformance goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines are the widely accepted standard for making web content more accessible. We consider the Site to be substantially conformant with WCAG 2.1 AA, with the specific exceptions listed in section 4.
Last reviewed: August 4, 2026. That review covered page landmark structure, keyboard operation of the interactive cards and the navigation, form error handling, and how the Site behaves when JavaScript or the animation library is unavailable.
3. Measures we take
To support accessibility, we build the Site with:
- Semantic, structured HTML so content works with screen readers.
- Keyboard navigation and visible focus indicators for interactive elements.
- Color choices intended to provide readable contrast.
- A responsive layout that adapts to phones, tablets, and desktops.
- Respect for the reduced-motion setting, so animations are reduced or removed when you request that in your device settings.
- Text alternatives for meaningful images, with decorative graphics marked so assistive technology can skip them.
- One main landmark on every page, reachable with the skip link at the top of the page.
- Content that stays visible if the animation library fails to load.
4. Known limitations
We know about the following, and are working on them:
- The animated graphics on the Inside the lab page, and the recovery panel on the home page, are hidden from assistive technology. A visible caption beneath each one describes what it shows, but the animation itself has no interactive equivalent.
- The cookie consent banner is provided by a third party (iubenda). Its markup and keyboard behaviour are outside our control, though we test that it can be reached and operated by keyboard.
5. Supported environments
The Site is designed to work with current versions of major browsers, on desktop and mobile, together with the assistive technologies commonly used on those platforms. If you use an older browser or tool, some features may behave differently.
6. Need help, or found a barrier?
If any part of this Site is difficult to use, or if you need information in a different format, please contact us. Tell us the page and what you were trying to do, and we will help you get the information or service another way.
Write to [email protected] with “Accessibility” in the subject line, so it is picked out ahead of general enquiries. We aim to acknowledge accessibility reports within two business days, and to tell you at that point either that it is fixed or what the plan is.
Private-Eye Digital Forensics, LLC
Accessibility: [email protected]
General: [email protected]
Phone: (210) 560-0286
7. Formal concerns
We prefer to resolve accessibility concerns directly and quickly. If you are not satisfied with our response, you may wish to consult the Americans with Disabilities Act (ADA) and applicable Texas law regarding accessible services. We welcome the chance to make things right first.